Privacy Policy for SR Tours

Last Updated: June 1, 2026

At SR Tours, accessible from our website and customer service channels (including WhatsApp), one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by SR Tours and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our platform, or otherwise when you contact us.

The personal information we collect may include the following:

Identity Data: Name, age, gender, and government-issued identification (such as Aadhaar, Passport, or Voter ID) required for hotel bookings, permits, or travel transport.
Contact Data: Email address, phone number, and WhatsApp contact details.
Travel Data: Co-traveler details, flight/train booking details, hotel preferences, itinerary choices, and emergency contact details.
Financial Data: Payment details, bank account numbers, or UPI details used strictly for processing transaction payments for your tour packages.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our travel services.
Process your travel bookings, secure hotel rooms, arrange transportation, and obtain government tourist permits (e.g., Rohtang Pass permits).
Communicate with you via phone, email, or WhatsApp regarding your itinerary, booking confirmations, or updates.
Send you promotional offers, seasonal discounts, and tour package updates (only with your explicit consent).
Improve and customize our tour itineraries based on user preferences.
Comply with legal obligations and ensure traveler safety during the tour.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, to fulfill your travel bookings, we must share relevant details with trusted third-party service providers, including:

Hotels & Resorts (to reserve your accommodation).
Transport Operators & Drivers (to manage your pickups, drops, and sightseeing).
Local Tour Guides & Activity Vendors (such as river rafting or paragliding operators in Himachal Pradesh).
Government Authorities (whenever required legally for security, emergency assistance, or mandatory tourist permits).

All third-party vendors are strictly required to use your personal data only for the purpose of executing the travel services requested.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no transmission over the Internet or mobile networks can be guaranteed as 100% secure.

5. Cookies and Log Files

If you access our official website, we may use standard log files and cookies. These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal data from our active database (provided it does not conflict with active bookings or tax records).
Opt-out of receiving marketing or promotional messages from SR Tours at any time.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us at:

Business Name: SR Tours
Email: roy.subhadip143@gmail.com
Phone/WhatsApp: +918509566662
Address: Rohini; Sankrail; jhargram; 721143